Turn More Enquiries Into Booked Appointments and Sales
Built for businesses where every enquiry matters.
Led by an award winning General Manager with 20+ years closing real sales under pressure — including £1.2 million in sales delivered in 5 weeks.
Industry research shows this is one of the most common — and most overlooked — problems in sales, especially in smaller businesses where enquiries are handled alongside everything else, rather than by a dedicated person or system.
The result: enquiries that were already interested, already warm, going cold — not because the product or price was wrong, but because the follow-up wasn't strong enough.
We help you find out exactly where this is happening in your business, and fix it.
We look at real enquiries from your business, not theory, to find out exactly where sales are slipping through.
You'll receive a written report setting out what's working, what's costing you sales, and clear, practical steps you can put in place straight away — followed by a walkthrough call to talk it through and answer any questions.
No long contracts, no jargon — just a clear picture of where the opportunity is, and what to do about it.
Introductory audit from £297
Phone and email follow-up
Quote follow-up
Objection handling
Lost lead reactivation
Appointment conversion
Sales team consistency
Lead tracking process
How We Help
Sales Conversion Audit from £297
A full review of your enquiry-to-sale process: lead response time, follow-up consistency, quote handling and objection management. You get a written report and a walkthrough call with clear, practical recommendations.
Follow-Up System Build — from £750
Once we know where leads are being lost, we build a follow-up system around how your business actually works: your enquiry sources, your team size, and the way your customers prefer to be contacted. You'll get follow-up scripts for phone, email and WhatsApp/SMS, a structured quote follow-up sequence, an objection-handling guide for your most common pushbacks, and a simple lead tracking system so nothing slips through unnoticed again. We work with you over 2–4 weeks to put it in place, with check-ins along the way to make sure it's actually being used — not just sitting in a folder.
Ongoing Sales Support — from £350/month
A system only works if it's followed properly. Each month, we review your enquiry and conversion numbers, listen to or roleplay live objections with you or your team, and coach the conversations that are actually happening day to day, not hypothetical ones. You'll get a monthly conversion review, a live coaching session, ongoing access for quick questions between sessions, and a quarterly refresh of the process as your business and enquiries change. It's built for businesses who want the improvement from the Audit and System Build to keep compounding, rather than fading after a few weeks.
Why Sales Conversion Audit?
Our focus is simple: helping businesses improve how enquiries are handled, followed up and converted into appointments and sales.
We work with service-based and high-ticket businesses where every enquiry matters, and where small improvements in follow-up can make a significant difference to results.
This service is suitable for businesses that receive enquiries, send quotes, book consultations or depend on appointments before a sale is made.
Examples:
Home improvement companies
Kitchen and bathroom businesses
Window and doors companies
Garden room companies
Property and estate agency services
Private clinics
Training providers
Professional service businesses
High-ticket consultants